Frequently Asked Questions

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View our most frequently asked questions

App Administration

Download the Safe For Work symptom reporting App and register using one of the following options: Google, Apple or Phone Number.

Verify your account and add the name of your company, restaurant, workplace, or community group. You can enter whatever you wish, and you can change it later if you need to.

Invite your employees or coworkers to join you through the contacts on your phone. They will be added to your organisation and prompted to complete a form if they are planning on coming to work.

Use the My Forms tool to create a form by adding Yes/No questions for your co-workers to complete. You will be able to edit the questions, order and automate rules. You can also request more information, dependent on the answers you receive.

Use the Invite Coworkers tool in the app and add your coworkers from your contacts. They will receive an invitation to register as part of your organisation.

You also have the option to Create an Invite Link which you can share.

Yes, if you are an admin you can edit your form from the Settings > Manage Questions screen of the app.

Standard users cannot edit forms.

Completing Forms

Log into the app using Google, Apple, phone number or email address.

– Click ‘Going to work today?’
– Complete the Safe For Work form, answering each question Yes/No and providing any supplementary detail where requested
– Once you have completed the form ’Submit Answers’ and ‘Confirm’

You will receive confirmation of your submission and confirmation of whether or not you are safe for work for that day.

If you complete the form and are told that you are not safe for work then you should contact your employer and confirm what your next course of action should be.

This will depend on the process that your employers will define. It is a good idea to contact your employer before you go to work if you have not been able to complete a form first.

General Support

On occasion it can take up to 5 minutes for invite and verification texts to be delivered.

Please contact your employer directly to confirm whether you should attend work.

Please contact our support team via email or the real time chat function on this website or through our contact form.

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